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Three Surprising Truths about Tech Compensation

Every three or four years, I run a compensation survey on sellers of information technology. I do it because I can’t find industry-specific[…]

A Better Answer to the Question…

Someone asks “what business are you in?” Most people give an answer like. “We provide ABC solutions to customers in the XYZ space[…]

Let’s Give Thanks to The Wolf

Here are some thoughts about the value of adversity in our success.

Motivate Your Team with Dopamine McNuggets

Does your team have the blues? Time to serve up an Angel’s Cocktail! What’s that?

When Opposing Ideas are Both True

All the gurus teach you to start your sales outreach at the top of an organization, and then work your way down. “C-Level Selling”. Yet[…]

Halloween Stories for Sales

How do you motivate someone to take action when your service doesn’t do anything visible? What if it just prevents something bad from[…]

Turning Tools into Weapons

“Why are all my sales incentives backfiring?” asked the business owner. Indeed, have you noticed every sales target you set causes an unintended

Surprising Ways to Spark Customer Conversation

Ever try to engage someone who is about as talkative as a stump? How about some surefire ways to get them started? 

Hamburger Hill

Years ago, the path to growing sales was straightforward. Hire more salespeople Now, that strategy is disastrously bad. Why?

The Mis-Measurement of Sales

How frustrating would it be to play a game when the scoreboard is always wrong? That’s what happens when you manage with bad[…]