
If you’ve built your business on word of mouth and referrals, why are you asking your salespeople to find business by making prospecting[…]

The concept of a “Devil’s Advocate” was created in 1587 by the Catholic Church. This role was filled by a canon lawyer, whose[…]

The rock group Van Halen was roundly criticized for extravagant demands and requirements sent to concert halls in their performance contract. The musicians were[…]

When interviewing sales candidates, I used to ask “what sales education programs have you taken?” Later, it was “what sales books have you[…]

The Five Chimps Theory was popularized by author / entrepreneur Naval Ravikant. According to this theory, you can predict the mood and behavior[…]

This idea letter is about as nutritious as your Super Bowl buffet. Light, fluffy, and fattening. Here are some of my favorite truth[…]

New technologies are transforming our life and work. Are they really a good thing? Are there dangerous consequences? Yes, in ways you might[…]

The author Alex Haley had a photograph in his office showing a turtle sitting on top of a fencepost. It’s the best metaphor[…]

Tired of getting junk mail? Tired of getting scary-looking scam e-mails? Tired of getting spamming phone calls? Time to take action by creating an alter ego. How?